Privacy Policy

Effective Date: January 21, 2026

At SHINELAB, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book services, or interact with us online. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, vehicle information, and payment details.
Non-Personal Information: Browser type, IP address, pages visited, date/time of visit, and other technical information.
Cookies & Tracking Data: To improve user experience and track website performance.

2. How We Use Your Information

We use the information we collect to:

Process bookings and payments
Provide services and customer support
Send promotional materials and service updates (if you opt in)
Improve our website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary to:

Process payments (e.g., payment processors)
Deliver services (e.g., scheduling platforms)
Comply with laws or legal requests
Protect SHINELAB, our customers, or others from fraud or harm

4. Cookies & Tracking

SHINELAB uses cookies and similar technologies to enhance your website experience, analyse traffic, and improve functionality. You may disable cookies in your browser, but some features of the website may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications
Request restrictions on how your data is used

To exercise these rights, please contact us at [contact@shinelabau.com].

7. Third-Party Links

Our website may contain links to third-party websites. SHINELAB is not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

8. Children’s Privacy

SHINELAB does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

SHINELAB
Email: contact@shinelabau.com