Accessibility Statement

This statement was last updated on 01/01/2025.

We at Shinelab are working to make our site Shinelab www.shinelabau.com is accessible to people with disabilities.

Accessibility Statement for ShineLab

At ShineLab, we are committed to ensuring that all our customers—regardless of ability—can access our services comfortably and safely.

Our Commitment

We strive to provide an inclusive environment for all visitors, including individuals with disabilities. We continuously work to improve the accessibility of our physical premises and digital platforms to meet the needs of all users.

Physical Accessibility

Our location includes:

Step-free entry
Ground-level access to the reception and service area
Clearly marked signage
Customer assistance available on request

If you require additional assistance when visiting, please let our staff know in advance or on arrival—we're here to help.

Website Accessibility

We aim for our website to be accessible in accordance with best practices and relevant standards such as the Web Content Accessibility Guidelines (WCAG) 2.1. This includes:

Clear, readable text
Alt text for images
High-contrast design for readability
Mobile and screen-reader compatibility

Feedback and Assistance

If you encounter any accessibility barriers while using our services or website, please let us know. We welcome feedback and will do our best to resolve issues promptly.

📞 0427 379 938